Products
What materials are the shoes made from?
The top half of the slippers are made from 80% cotton and 20% polyester. The bottom half is made from TPE silicone rubber. All the materials used are safe and non-toxic and have gone through extensive testing to ensure quality and safety.
Are they comfortable to wear?
Ohhhh yes. They are pretty much the most comfortable piece of footwear you could ever wear, literally. Think the comfort of a sock, but with the convenience and support of a shoe. They are a dream to wear! The lightweight and flexible sole of our shoes, combined with the materials it's made from, allow our products to easily adjust for all foot shapes and sizes.
Do you have a sizing chart?
Yes, absolutely! Our sizing guide runs step-by-step through how to measure their feet for the perfect fit! Check it out here
What’s the best way to wash the shoes?
Our slippers can be washed in the washing machine. We recommend using a laundry bag during the wash and to air-dry the slippers only.
Can they be easily taken off by little ones?
Again, this was a huge consideration within development. No, they actually can't easily be taken off! You will notice your child doesn't seem to mind wearing them at all! They are incredibly comfortable and keep their feet warm, so they aren't bothered. Naturally, the shorter sock shoes are slightly easier to take off, but again, they definitely stay on very well!
Do I need to wear socks too?
Itsy bitsy products are essentially a combination of both socks and shoes. There’s really no need to wear socks with our slippers. That said, our products can be worn with or without socks.
Are the shoes waterproof?
Though not waterproof, our products are made with a combination of cotton, polyester, and silicone rubber. Itsy bitsy slippers can be used in wet areas and in the water, making them perfect footwear on the beach or at the park.
Delivery
What’s the estimated time for delivery?
Orders processed in Beirut will take 1-3 days to arrive. Outside of Beirut deliveries can take anywhere from 2-6 days.
Do you deliver all over Lebanon?
Yes, we offer free delivery all over Lebanon. We also run discounts and promotions all year, so stay tuned for exclusive deals.
What is your return policy?
We do not accept refunds. Only exchanges are allowed.
If for whatever reason you receive your package and need to make an exchange, please reach out to us at: itsybitsystepslb@gmail.com - we will gladly help you out. Customer satisfaction is our number one priority.